FAQ Frequently Asked Questions

Why Should I Trust Bettervits With My Health?
We’re a family owned, UK based company made up of nutritionists, researchers and health experts. We have served hundreds of thousands of satisfied customers in our mission to provide natural, transparent and reliable nutrition.
Do You Offer a Money Back Guarantee?
Yes! - We’re one of the few companies in the UK that offer a 60 day money back guarantee (with no catches). If you find that any of our products do not suit you, you can return them within 60 days, even if they’ve been opened.
Where Are Your Products Made?
We believe in local production and manufacturing, utilising only state-of-the-art facilities which are certified and regulated. We follow GMP and ISO quality standards for all of our products.
When Will My Order Be Shipped?
All of our orders are shipped within 1 working day upon receiving your order confirmation.
What Is The Status Of My Order?
You will receive a tracking link once your order has been dispatched. Should you need any assistance in tracking your order, please contact us at care@bettervits.co.uk or use our contact form and we’ll be happy to assist.
What Are You Doing To Be More Sustainable?
We use 100% biodegradable packaging and our packaging has a 75% lower carbon footprint than regular plastic. In addition all of our bottles are compostable. However, we’re not stopping there and we are actively investing in R&D to slim down our carbon footprint and environmental impact.
What Are You Doing To Remain Ethical?
In whatever we do, we strive to do the right thing. When it comes to our ingredients, we do our best to vet suppliers to ensure they are ethically sourced. When it comes to our amazing team, we ensure we pay living wages and offer flexible working arrangements.
How can I contact customer service?
Click here to contact us or e-mail us at care@bettervits.co.uk
How Many Gummies Do I Take Per Day?
We recommend taking 2 gummies Apple Cider Vinegar every day. They can be taken at anytime of the day. Each bottle contains 60 gummies.
Is it Vegan and Vegetarian Friendly?
Yes. Our Apple Cider Vinegar Gummies are suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Is It Safe To Take Gummies?
Yes - Gummies are a safe, efficient (and delicious) way to boost your nutrition. In addition, we use naturally flavoured gummies as opposed to artificial flavourings.
Are There Any Allergens?
Our Apple Cider Vinegar Gummies do not contain any allergens, but they are made in a facility which handles gluten, crustaceans, soy and milk.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Ashwagandha supplement every day. Each bottle contains 60 capsules.
Is it Vegan and Vegetarian Friendly?
Yes, our Ashwagandha is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes, our entire product range is dairy, lactose and gluten free.
Is It Safe To Take Ashwagandha?
Ashwagandha is considered very safe and comes with little side effects, however, as with all supplements, it is best to consult with a GP or medical professional.
Are There Any Allergens?
There are no allergens in this product
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Berberine supplement every day. Each bottle contains 60 capsules.
Is it Vegan and Vegetarian Friendly?
Yes. Our Berberine is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Is It Safe To Take Berberine?
Berberine is considered very safe and comes with little side effects, however, as with all supplements, it is best to consult with a GP or medical professional.
Are There Any Allergens?
There are no allergens in this product
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 1 capsule of our Biotin supplement every day. Each bottle contains 60 capsules.
Is it Vegan and Vegetarian Friendly?
Yes. Our Biotin is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
There are no allergens in this product.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules per day, ideally after a meal.
IIs It Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy/Lactose Free?
Yes, our entire product range is Dairy & Lactose free.
What Makes Your Collagen Different?
We use only the most premium collagen, which is Type 1 Marine Collagen and we include Turmeric & Hyaluronic Acid, 2 super ingredients that help Collagen's mission of better skin, hair, nails and joints.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How Many Softgels Do I Take Per Day?
We recommend taking 1 softgel of our CoEnzyme Q10 every day, ideally after a meal. Each bottle contains 60 softgels.
Is it vegan and vegetarian friendly?
While this product is halal-friendly, it is not vegan or vegetarian friendly as the softgels are derived from Bovine.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
Our CoEnzyme Q10 does not contain any allergens.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many servings are in 1 jar?
There are 60 servings in our 300g jar of Creatine Monohydrate. It comes with a 5g scoop for an easy serving.
Is it Micronised?
Yes, we use Micronised powder for easier consumption and to reduce clumping. It is also beneficial and aids in digesting the product.
Is it Gluten Free?
Yes, our Creatine Monohydrate is gluten free.
Is it Vegetarian Friendly?
Yes, it is vegan friendly.
Is it a pure product?
Yes, we do not include any additives, sweeteners, wheat, yeast, lactose or gluten in our product.
At what age can I take this?
This supplement is suitable for anyone aged 18 or over.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
With our strong Vitamin D formula, we recommend a max of 2 capsules per day, but you can take 1 per day if you have some exposure to sunlight or are taking a multivitamin alongside.
Is it Vegetarian Friendly?
Yes our formula is completely vegetarian friendly, including the capsule shell.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Why Does It Contain Vitamin K2?
We have added K2 as it greatly helps your body's ability to absorb Vitamin D. This results in better, faster results.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2-3 capsule of our Glucosamine Complex every day, ideally after a meal. This means each bottle lasts 4-6 weeks.
Why do you use turmeric?
Turmeric is a very powerful, natural anti-inflammatory ingredient that also possesses anti-oxidative properties.
What is MSM & Chondroitin?
Chondroitin is a vital part of cartilage and it’s vital for healthy formulation of cartilage. This can help against diseases such as osteoarthritis. MSM has been shown to alleviate joint pain whilst reducing inflammation, aiding in muscle healing and improving the flexibility of joints.
Is it suitable for Vegetarians?
Unfortunately our Glucosamine is not suitable for vegetarians.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Magnesium complex every day, ideally after a meal.
Is it vegetarian friendly?
Yes, our Magnesium Complex is vegetarian friendly but not vegan friendly.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes, our entire product range is dairy, lactose and gluten free.
Why does it include Zinc & D3?
Vitamin D contributes to the normal maintenance of muscle and bones and may help with immune function too.

Zinc aids and increases the absorption of magnesium. Numerous studies have shown that the combination of Magnesium + Zinc results in better absorption and more effective results.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Menopause Complex every day.
Are there any allergens?
Our Menopause Complex contains Soya, so we do not recommend it if you are allergic or have intolerances to Soya.
Is this product suitable for vegetarians?
Yes, our Menopause Complex is suitable for vegetarians but not vegans.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 1 capsule of our Multivitamin complex every day, ideally after a meal. Each bottle includes 60 capsules.
Is it vegan and vegetarian friendly?
Yes. Our multivitamin is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What vitamins are included in your product?
In our Multivitamin, we deliver a powerful blend of: Vitamin A, B1, B2, B3, B5, B6, B12, C, D3, E, K2 as well as Biotin and Folic Acid.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Niacinamide Complex every day, ideally after a meal.
Why do you include Marine Collagen?
Marine Collagen helps maintain optimal skin, by fighting against aging, fatigue and tiredness. It is a very powerful ingredient that is generally used in premium skin serums.
Why do you include Hyaluronic Acid?
Hyaluronic Acid is naturally present in the human body. It is found in fluids in the eyes and joints. Boosting your levels of Hyaluronic Acid can help improve overall skin health and appearance.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Omega 3 supplement every day. Each bottle contains 60 capsules.
Is it Vegan and Vegetarian Friendly?
No. Our Omega 3 is not suitable for Vegetarians or Vegans.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
We do not recommend this product for those allergic to Fish or Soya.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our PMS Complex every day.
Are there any allergens?
Our PMS Complex contains Soya, so we do not recommend it if you are allergic or have intolerances to Soya.
Is this product suitable for vegans?
Yes, our PMS Complex is suitable for vegetarians and vegans.
Is it gluten free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How Many Softgels Do I Take Per Day?
We recommend taking 1 softgel of our Evening Primrose Oil every day, ideally after a meal. Each bottle contains 60 softgels.
Is it vegan and vegetarian friendly?
While this product is halal-friendly, it is not vegan or vegetarian friendly as the softgels are derived from Bovine.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
Our Evening Primrose Oil does not contain any allergens.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 1 capsule of our Probiotic Complex every day, ideally after a meal. Each bottle contains 30 capsules.
Is it vegan and vegetarian friendly?
Yes. Our Probiotic Complex is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Is it safe to take Probiotic?
Yes! Our Probiotic Complex is filled with positive, health improving bacteria. Studies show that doses between 25 and 30 billion CFU are optimal to improve the chances of seeing real results.
How many strains does your Probiotic have?
Our formula contains a market leading 10 strains of Probiotic in a powerful dose of 30 Billion CFU.
Does it contain a prebiotic?
Yes. Our product contains 100mg of inulin which is a very effective source of fiber.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How Many Gummies Do I Take Per Day?
We recommend taking 1 to 2 gummies a day of our Sound Asleep product every day, ideally after a meal. Each bottle contains 60 gummies.
Is it vegan and vegetarian friendly?
Yes, this product is vegan and vegetarian friendly.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
Our Sound Asleep Gummies do not contain any allergens.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules per day, ideally after a meal.
Is it vegan friendly?
Yes - our Turmeric Complex is vegan friendly, including the capsule.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is Boswellia Serrata?
The majority of turmeric supplements fail to include this powerful, all-natural ingredient that can help reduce pain and inflammation, as well as numerous other health benefits. Boswellia Serrata comes from a plant that produces Indian Frankincense.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 2 capsules of our Vitamin C Complex. However, as we include a high dose of Vitamin C, you are able to lower this to 1 per day for maintenance.
Are there any allergens?
There are no allergens in our Vitamin C Complex.
Is this product suitable for vegans?
Yes, our Vitamin C Complex is suitable for vegans.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How many capsules do I take per day?
We recommend taking 1 capsule of our Zinc supplement every day, ideally after a meal. Each bottle contains 60 capsules.
Is it vegan and vegetarian friendly?
Yes, this product is vegan and vegetarian friendly.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
Our Zinc product does not contain any allergens.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How Many Tablets Should I Give Per Day?
We recommend giving your child 1 chewable tablet of our Kids Multivitamin per day. There are 60 tablets in 1 bottle.
Should I Give My Child a Multivitamin?
A multivitamin is a must if your child has special dietary requirements or restrictions, or is particularly reluctant to fruits & vegetables. However, even those who enjoy a healthy, balanced diet can benefit from a vitamin supplement.
What Age Is This Multivitamin Intended For?
We recommend giving our Kids Multivitamin to children between 10 and 16 years old.
Is it Vegan and Vegetarian Friendly?
Yes, our Kids Multivitamin is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
There are no allergens in our Kids Multivitamin.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.
How Many Tablets Should I Give Per Day?
We recommend giving your child 1 chewable tablet of our Kids Probiotic per day. There are 60 tablets in 1 bottle.
Should I Give My Child Probiotic?
Probiotics are considered safe for children and may offer health benefits, such as supporting the immune system, reducing acid reflux and helping with stool issues, particularly when taking antibiotics.
What Age Is This Probiotic Intended For?
We recommend giving our Kids Probiotic to children between 10 and 16 years old.
Is it Vegan and Vegetarian Friendly?
Yes, our Kids Probiotic is suitable for both.
Is it Gluten Free?
Yes, our entire product range is gluten free.
Is It Dairy & Lactose Free?
Yes! Our entire product range is dairy, lactose and gluten free.
Are There Any Allergens?
There are no allergens in our Kids Probiotic.
What is your return policy?
We offer a 60 day money back guarantee, no questions asked. Simply contact us to initiate a return and you will be fully refunded upon receiving your returned products.
What is your order dispatch time?
We process and dispatch all our orders within 1 working day after placing your order.

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